Privacy Policy

Your data protection and privacy rights with fironexalti

At fironexalti, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your data when you use our budget approval workflow services and interact with our platform.

Last Updated: February 15, 2025

This policy applies to all users of our services in Australia and complies with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

Information We Collect

We collect information necessary to provide our budget approval workflow services effectively. The types of information we gather include:

  • Personal identification details including name, email address, and phone number
  • Business information such as company name, position, and organizational structure
  • Financial data related to budget requests, approval workflows, and transaction records
  • Technical information including IP address, browser type, and device identifiers
  • Usage data showing how you interact with our platform and services
  • Communication records from support interactions and service inquiries

We only collect information that's directly relevant to providing our budget approval services and improving your user experience.

How We Use Your Information

Your information enables us to deliver personalized budget workflow solutions and maintain service quality. We use collected data for several specific purposes:

Processing budget approval requests requires access to your financial and organizational data. This allows us to create customized workflows that match your business structure and approval hierarchies.

Service improvement happens through analysis of usage patterns and user feedback. We examine how different features perform to enhance functionality and user experience.

Communication with users includes sending important updates about your account, security alerts, and relevant service notifications. We also use contact information for customer support purposes.

Legal compliance sometimes requires maintaining certain records for audit purposes and regulatory requirements within Australia's financial services framework.

Data Storage and Security

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our security framework includes multiple layers of protection.

Data encryption protects information both in transit and at rest using industry-standard protocols. All communications between your devices and our servers use SSL/TLS encryption.

Access controls ensure only authorized personnel can view your information, and all access is logged and monitored. We maintain strict internal policies governing data handling procedures.

Regular security audits and vulnerability assessments help us identify and address potential risks before they impact user data. We work with security specialists to maintain current protection standards.

Data backups are stored securely in Australian data centers with appropriate redundancy measures to ensure information availability while maintaining security standards.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights effectively.

Access Your Data

Request copies of personal information we hold about you, including details about how it's been used and shared.

Correct Information

Ask us to update or correct inaccurate personal information in our records to ensure accuracy.

Deletion Rights

Request deletion of your personal information when it's no longer needed for legitimate business purposes.

Processing Restrictions

Object to certain types of data processing or request limitations on how we use your information.

To exercise any of these rights, contact our privacy team using the information provided below. We'll respond to requests within 30 days and work with you to address your concerns appropriately.

Information Sharing and Third Parties

We don't sell personal information to third parties. However, we may share information in specific circumstances that directly support our service delivery or legal obligations.

Service providers who help us operate our platform may access certain information under strict confidentiality agreements. These include cloud hosting providers, payment processors, and technical support services.

Legal requirements sometimes compel us to disclose information to government agencies or law enforcement when required by Australian law or court orders.

Business transfers could result in information sharing if fironexalti is acquired, merged, or sells assets. In such cases, we'd notify users about changes to data handling practices.

All third-party relationships include contractual obligations to protect your information according to privacy standards equivalent to our own policies.

Data Retention Periods

We retain personal information only as long as necessary for legitimate business purposes or legal compliance requirements. Retention periods vary based on information type and usage.

Account information remains active while you use our services. After account closure, we typically retain basic information for seven years to comply with Australian business record requirements.

Financial transaction records are kept for seven years following completion to meet tax and audit requirements under Australian financial regulations.

Communication logs and support tickets are usually deleted after three years unless they contain information relevant to ongoing legal matters or dispute resolution.

Marketing preferences and contact information are removed immediately upon unsubscribe requests or account deletion, unless retention is required for legal purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze platform performance. These tools help us understand user preferences and improve service delivery.

Essential cookies enable basic website functionality and security features. These can't be disabled without affecting core service operations.

Performance cookies collect anonymous information about how visitors use our website, helping us identify areas for improvement and optimize user experience.

You can control cookie preferences through your browser settings, though disabling certain cookies may limit website functionality or personalization features.


Privacy Questions and Concerns

If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:

Email: contact@fironexalti.com

Phone: +61249191446

Address: 496 High St, Penrith NSW 2750, Australia

Our privacy team responds to inquiries within two business days and works to resolve concerns promptly and thoroughly.